Week 3 – Customer Journeys That Actually Convert
The Journey Awakening With our lead foundation solid from Week 2, we could finally build intelligent journeys. Not just email […]
Week 2 – Building the Foundation Right (Plus Our Secret Weapon: The Nurture Button)
After the discovery of Week 1, we knew exactly what needed to be built. The question was whether we could do it in a week while maintaining our sanity and our client projects.
Week 1 Discovery – The Contact vs. Lead Situation That Changed Everything
Discovery phases are supposed to reveal problems. That’s their job. But we weren’t prepared for what we found when we audited our own customer insights platform configuration.
How We Transformed Our Marketing with Customer Insights in 4 Weeks
We’ve implemented Customer Insights for dozens of organizations, built sophisticated nurture campaigns, and created marketing automation that turns leads into revenue.
DUG Meetup Chicago
Join us for the first Chicago DUG Meetup where the Dynamics 365 community comes together for a day of practical learning, open discussion, and networking.
ERP Rescue for Nonprofits: How to Regain Operational Control
The one that says, “We implemented an nonprofit three years ago, and somehow things got worse, not better.”
Making the Right Choice: Shipping Solutions for D365SCM
Considering various shipping solutions will be crucial in optimizing your logistics.
What Microsoft’s Copilot Means for Your ERP Strategy
Microsoft’s Copilot represents a paradigm shift in how businesses interact with their ERP strategy, moving from traditional point-and-click interfaces to conversational, intelligent assistance that understands context and anticipates needs.
How AI Can Help Recover Your ERP Project: A Practical Guide from Experience
Studies show that 60% of ERP implementations fail to meet their original goals, and the consequences ripple through entire organizations—frustrated teams, lost productivity, and mounting pressure from leadership.