Microsoft Copilot
Get More Done with Microsoft Copilot
AI assistance built into your Microsoft 365 and Dynamics 365 tools.
At Reach, we help businesses leverage the power of Microsoft Dynamics 365 products combined with AI-driven intelligence to streamline operations, enhance decision-making, and drive business growth. Our expertise ensures you maximize Dynamics 365’s capabilities with smart automation, predictive analytics, and AI-powered efficiency.
What is Microsoft Copilot?
Microsoft Copilot uses AI to help you work faster in the tools you already use. Ask questions in plain English, automate repetitive tasks, and get insights from your data without switching between applications.
It works across Microsoft 365 (Word, Excel, Outlook, Teams) and Dynamics 365 (Sales, Customer Service, Finance, Operations).
What You Can Do
Ask Questions Query your data using natural language. Get answers in seconds instead of building reports manually.
Automate Tasks Create emails, update records, generate documents with simple text commands.
Draft Content Write and edit documents, emails, and presentations faster with AI suggestions.
Summarize Information Get key points from long emails, meetings, or reports without reading everything.
Copilot in Dynamics 365
Over 60 million people use Dynamics 365 for sales, service, finance, and operations. Copilot makes these tools faster to use.
- Ask “What are my top opportunities?” and see your pipeline instantly
- Generate customer emails based on interaction history
- Get next-best-action suggestions during customer calls
- Create quotes and proposals from conversation notes
- Analyze customer sentiment across support cases
Copilot in Microsoft 365
Works in Word, Excel, PowerPoint, Outlook, Teams, and other Microsoft 365 apps used by over 300 million people.
- Draft emails and documents from bullet points
- Create presentations from existing documents
- Analyze spreadsheet data and create charts
- Summarize Teams meetings you missed
- Find information across your files and emails
At Reach, we don’t just deploy Copilot—we make sure it actually works for your business and delivers measurable results.
What makes us different?
- Strategic implementation: We identify the highest-impact use cases for Copilot in your workflows and configure it to solve real business problems, not just enable features.
- Seamless integration: We connect Copilot with your Dynamics 365, Power Platform, and data sources so it has the context it needs to be genuinely useful.
- User adoption that sticks: We train your team on practical Copilot scenarios they’ll actually use, not generic demos—so adoption happens naturally.
- Continuous optimization: We monitor Copilot usage, gather feedback, and refine prompts and integrations as your team discovers new ways to leverage AI.